Success Stories

14 years of outsourced maintenance with SNA Europe Basque Country

Sector

Continuous maintenance, Maintenance

Client

SNA EUROPE (VITORIA - IRÚN)

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14 years of outsourced maintenance with SNA Europe Basque Country

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Ongoing Maintenance SNA Europe Basque Country

1 / Need identified

Initially, SNA Europe Vitoria needed to supplement its in-house maintenance team with qualified external personnel who could integrate into the plant’s operations and provide reliable and effective technical support.

The challenge was not just to meet specific needs, but to have a reliable partner who could:

  • Strengthen the operational capacity of the in-house maintenance team.
  • Adapt to the specific characteristics of each production facility.
  • Provide technical profiles that are appropriate for the type of work required.
  • Respond flexibly both in day-to-day operations and during periods of increased operational demand, such as production shutdowns.
  • Furthermore, in industrial environments with demanding operational requirements, having staff who are familiar with the facility and aligned with the client’s standards is key to maintaining continuity and efficiency.

The partnership, which has been established over the past 14 years at the Vitoria plant, has enabled the collaboration to be expanded to the Irún plant, where Gurpea now also provides continuous service.

2 / Solution

Gurpea developed a maintenance solution tailored to the specific needs of each plant, providing specialized technical staff on an ongoing basis in coordination with SNA’s internal team.

SNA EUROPE VITORIA

  • A continuous service is provided by three technicians with backgrounds in mechanics and boilermaking, who are integrated into the plant’s regular maintenance operations.
  • In addition, Gurpea provides extra staff during certain production shutdowns throughout the year, bolstering response capacity at times that are particularly critical for industrial operations. This additional support enables SNA to manage these periods with greater resources, more flexibility, and improved responsiveness.

SNA EUROPE IRÚN

  • The service is provided on a continuous basis by one electromechanical technician, who supports the plant’s maintenance needs and also works alongside the client’s own team.

TYPES OF PROJECTS COMPLETED

  • Support for corrective maintenance.
  • Performing preventive maintenance tasks.
  • Mechanical work on equipment and facilities.
  • Metal fabrication work.
  • Electromechanical support depending on the plant.
  • Resolving day-to-day issues.
  • Refuerzo del equipo interno en momentos de mayor carga de trabajo.
  • Specific support during scheduled production downtime.

Este modelo permite responder tanto a la actividad ordinaria de mantenimiento como a necesidades extraordinarias que requieren una mayor dotación de personal.

THE KEY: CONTINUITY
This evolution reflects a very powerful concept from a business perspective: the relationship does not grow by chance, but as a result of the trust built, the quality of service provided, and the adaptability demonstrated by Gurpea.

360 Vision

Advantages

Specialized support for internal maintenance.

Greater operational capacity without having to oversize the structure itself.

We have technical staff available to meet every need, ensuring uninterrupted service.

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